Abstract

FERREIRA, Joana Borges; SOUZA, Laura Vilela e  and  BERTAGNOLI, Marina Simões Flório Ferreira. Dialogue facilitation with professionals of primary health care. Rev. SPAGESP [online]. 2019, vol.20, n.1, pp.82-98. ISSN 1677-2970.

This paper aims to understand the senses produced with primary health care professional about their participation in dialogue facilitation meetings. Eight primary health care workers participated on the research, answering a semi structured interview, that were analyzed from a social constructionist perspective, seeking to identify the interpretive repertories used by the professionals about their participation in the meetings. The results showed these repertories as principal: participation in the group to learn; to improve the bond within the team; to improve the understanding between professionals and users of the service and to reflect about the hierarchies in the institution. The analysis highlight the need of thinking forms of group intervention in which the professionals will be more active in the process of construction of the intervention itself, creating a space that allows the team of professionals to improve their dialogue, articulating this way, with practice and the principles of Brazil's public health system.

Keywords : Dialogue facilitation; Health professionals; Social constructionism.

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