SciELO - Scientific Electronic Library Online

 
 issue7O que é indispensável atualmente na formação do psicólogo organizacionalAlgumas reflexões sobre a influência de aspectos de organização do trabalho na gênese de um acidente de trabalho author indexsubject indexarticles search
Home Pagealphabetic serial listing  

Services on Demand

article

Indicators

Share


Psicologia para América Latina

On-line version ISSN 1870-350X

Abstract

BEDANI, Marcelo. Clima organizacional: investigação e diagnóstico: estudo de caso em agência de viagens e turismo. Psicol. Am. Lat. [online]. 2006, n.7. ISSN 1870-350X.

This work aims to develop and validate an Organizational Climate investigation instrument, intended to record the perceptions of the employees of BB Turismo - Viagens e Turismo Ltda, a large brazilian tourism concern. The survey instrument was comprised of two dimensions (Psychosocial and Organizational), and seven Climate factors: Workload, Work Conditions, Organizational Awareness and Performance Standards, Management Style, Organizational Commitment, Teamwork and Recognition, all tested by means of a 42-item questionnaire intended to collect the perceptions of employees on objective and subjective aspects of their work environment. The survey involved a total of 404 employees, based at 13 different locations, ranging from stores to support units to headquarters, and spread over 10 states and the Federal District. Collected data were submitted to a factor analysis, which showed the instrument to be consistent and adequate for an investigation of Organizational Climate.

Keywords : Organizational climate; Investigation; Work environment.

        · abstract in Portuguese     · text in Portuguese

 

Creative Commons License All the contents of this journal, except where otherwise noted, is licensed under a Creative Commons Attribution License