Abstract

ZANIN, Caroline Estéfani  and  ANGONESE, Amanda Saraiva. Identification of Burnout syndrome in health transport drivers. Est. Inter. Psicol. [online]. 2019, vol.10, n.3, pp.26-42. ISSN 2236-6407.  https://doi.org/10.5433/2236-6407.2019v10n3p26.

The study aimed to verify the occurrence of Burnout Syndrome in Health Transport Drivers, analyzing its consequences to the life of the professional. The research is quantitative-qualitative and descriptive in nature. The Maslach Burnout Inventory (MBI-HSS) form was applied to identify the syndrome and a semi-structured interview. The participants of the study were 14 Health Drivers from the municipalities that make up the Regional Development Agency of a municipality in the interior of the state of Santa Catarina. For the analysis of the MBI-HSS data, the standards presented in the instrument were followed and for data analysis of the interview, the technique of content analysis of Bardin (2009) was used. The results pointed to the manifestation of Burnout Syndrome in this category of workers (93% of respondents). We concluded that the manifestation of the syndrome in this public occurs because the profession causes intense stress and exposure to harmful factors.

Keywords : burnout; job; professional diseases; emotional exhaustion; psychology of work.

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