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Revista Psicologia Organizações e Trabalho
versión On-line ISSN 1984-6657
Resumen
OLIVEIRA, Mohana Kruger; PEREZ-NEBRA, Amalia Raquel y ANTLOGA, Carla Sabrina. Relation between meaning of work and cleaning worker turnover. Rev. Psicol., Organ. Trab. [online]. 2016, vol.16, n.2, pp.190-202. ISSN 1984-6657. https://doi.org/10.17652/rpot/2016.2.653.
Turnover in the cleaning service sector is identified in the literature as a major problem in this area of activity, but there are few studies relating meaning of work and turnover. This research investigated the correlation between turnover among cleaning workers and the meaning of work, via a case study. Two studies were conducted using individual semi-structured interviews, which were submitted to content analysis. The results show that turnover is higher among males, based on their lack of identification with the work, low recognition, disdain, and social invisibility.
Palabras clave : Meaning of work; turnover; cleaning worker.