Resumen

RAMOS, Fabiana Neme Nogueira  y  BUENO NEME, Carmen Maria. Burnout in library professional. Estud. pesqui. psicol. [online]. 2008, vol.8, n.3. ISSN 1808-4281.

The excessive level of stress related to work, called “Burn out”, is described as a syndrome or a group of symptoms which takes to the exhaustion and loss  of interest in work. The librarian works with customer service and management that includes decision maker and resolving conflicts, which are very stressful. This present study has researched 24 professionals of three universities’ library, which has answered the Maslach Burnout Inventory (MBI). The research has also interviewed 10 employees of those libraries to find out about the activities used as stress prevention and evaluate this activities and strategies to understand the low levels of burnout found. From this public, 80% said they practice physical and leisure activities out of the work environment. Personal, organizational and work environment facts seemed to act positively among the studied population, preventing work stress and avoiding the work exhaustion.

Palabras clave : Burn out; Stress; Librarians.

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