Resumen

DANTAS, Etienne Andrade de Medeiros  y  BORGES, Livia de Oliveira. Organizational healthy and syndrome of burnout in schools and hospitals. Estud. pesqui. psicol. [online]. 2012, vol.12, n.1, pp.116-144. ISSN 1808-4281.

The prevalence syndrome of burnout was studied in schools and hospitals according to these institutions' organizational health. The empirical research was carried out in three public Junior High schools as well as in three public hospitals - general, specialized, and military. Accidental samples from 168 participants were used. In order to evaluate the prevalence syndrome of burnout, the Maslach Burnout Inventory (MBI) and a socio-demographic form were applied. To carry out the analysis of the organizational health, semi-structured interviews with key-persons in such organizations were conducted following an itinerary based on component factors of the construct. The results confirm the expectation of high prevalence syndrome of burnout. Differences of prevalence among the researched institutions were not found, although the participants from the schools show higher scores when the Reduced Personal Accomplishment factor was focused. In relation to variance of the organizational health, it was observed it is precarious in all of the institutions. However, considering the high prevalence syndrome of burnout, it is appropriate to note that the results corroborate the prediction that an environment of poor organizational health increases the likelihood of developing the disease for workers.

Palabras clave : Organizational health; syndrome of burnout; schools; hospitals.

        · resumen en Portugués     · texto en Portugués     · Portugués ( pdf )