Resumen

GOMES, Tarsila Dantas da Silva  y  PUENTE-PALACIOS, Katia Elizabeth. Occupational stress, a collective phenomenon: evidence in work teams. Rev. Psicol., Organ. Trab. [online]. 2018, vol.18, n.4, pp.485-493. ISSN 1984-6657.  https://doi.org/10.17652/rpot/2018.4.14415.

Area research has studied occupational stress predominantly at the individual level. It is noted, however, that the meaning given to this process is constructed through interaction processes. The main objective of this research was to show that occupational stress is a collective phenomenon, and on this level has impact on team results. The sample consisted of 216 subjects (75 teams). The verification of variable levels was performed through intra- and inter-group variance analysis. The results demonstrated that the variables of this research were collective processes; therefore, group scores were created. With these scores the proposed prediction model was constructed. The results showed that the stressors have a predictive power of 26% (p < 0.01) for satisfaction and 25% (p < 0.01) for performance. This view of occupational stress as a collective phenomenon allows us to analyze the shared experiences, the sources of stress incident to a given group, and its consequences.

Palabras clave : occupational stress; team; group process.

        · resumen en Español | Portugués     · texto en Portugués     · Portugués ( pdf )