SciELO - Scientific Electronic Library Online

 
vol.25 número4Suicídio em tempos de covid-19: possibilidades de compreensão à luz da ontologia Heideggeriana índice de autoresíndice de assuntospesquisa de artigos
Home Pagelista alfabética de periódicos  

Serviços Personalizados

Journal

artigo

Indicadores

Compartilhar


Estudos de Psicologia (Natal)

versão impressa ISSN 1413-294Xversão On-line ISSN 1678-4669

Resumo

GOMIDE, Henrique Pinto et al. Development and implementation of a brief chat-based intervention to support mental health during the COVID-19 pandemic. Estud. psicol. (Natal) [online]. 2020, vol.25, n.4, pp.470-479. ISSN 1413-294X.  https://doi.org/10.22491/1678-4669.20200046.

This paper presents the development and implementation of a brief chat-based intervention for mental health support toward people suffering from the context of the COVID-19 pandemic in Brazil and Argentina. During the development phase, we proposed a protocol that comprised: 1) screening and needs assessment; 2) health education based on active listening techniques; and 3) referral to available materials and crisis services available (e.g., crisis intervention hotlines). In the implementation phase, we recruited and trained 77 volunteers who provide healthcare chat support for users under the supervision of 20 psychologists. In less than two months, we performed 1.107 sessions. We expect that the healthcare chat support might be a valuable resource during the COVID-19 pandemic, although further studies to assess its feasibility and effectiveness are needed.

Palavras-chave : infectious disorders (covid-19); continuing education; mental health; online chat groups.

        · resumo em Português | Espanhol     · texto em Inglês     · Inglês ( pdf )

 

Creative Commons License Todo o conteúdo deste periódico, exceto onde está identificado, está licenciado sob uma Licença Creative Commons