Resumo

SAMPAIO, Jáder dos Reis. Quality of working life: actual perspectives and challenges. Rev. Psicol., Organ. Trab. [online]. 2012, vol.12, n.1, pp.121-136. ISSN 1984-6657.

In order to delimit conceptually and establish the theoretical models used on QWL nowadays in Brazil, a review of the literature was done. Brazilian authors of books, articles published at the Scielo data-base and international papers found at the list of periodicals published by CAPES were all revised. It was found that QWL is conceived as a theoretical umbrella based on three main concepts: humanism (that encompasses satisfaction and motivation), employee participation in the decision processes and well-being. These key concepts were used to analyze the empirical studies done in Brazil and their theoretical affiliation to classical theories identified. It is proposed an agenda which aims at actions to decide what is necessary to be improved and what to be changed.

Palavras-chave : Quality of Working Life; Work Psychology; Revised Literature.

        · resumo em Português     · texto em Português     · Português ( pdf )