Resumo

SILVA JUNIOR, Nelson Aleixo da. Satisfaction in working: a study on the hotel employees in João Pessoa. PsicoUSF [online]. 2001, vol.6, n.1, pp.47-57. ISSN 1413-8271.

This study aims to verify the level of satisfaction at work among the hotel employees in João Pessoa and it based on Frederick Herzberg’s two factory theory. It was taken a sample of 69 subjects out of 456 employees of the 14 beach and downtown hotels with a minimum capacity of 70 bedrooms. Those employees were given a questionnaire in order to get all the needed data. The conclusions drawn from the analysis was that the employees are satisfied with their jobs.

Palavras-chave : Satisfaction; Motivation and work.

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