Resumo

NASCIMENTO, Inês  e  COIMBRA, Joaquim Luís. Demands, problems and intervention processes: some dilemmas in vocational psychological counselling. Rev. bras. orientac. prof [online]. 2005, vol.6, n.2, pp.1-14. ISSN 1984-7270.

The client’s explicit demand is what first informs the psychologist about the kind of questions that are problematic for him/her and that s/he wants to resolve. However, the client’s vision about his/her problem not always allows for an immediate identification of the critical variables of his/her present state and it could make it difficult to access a more comprehensive framework of his/her real help needs. The present article intends to highlight some limitations that may underlie the client’s primary demands, especially in vocational psychological counselling. Additionally, it tries to point out some aspects of the psychologist’s judgement, which could lead professionals to define counselling goals, that diverge from the client’s expectations. It is considered appropriated that the client’s original perceptions and requests define the initial psychological themes of the counselling process but it also emphasizes the importance to motivate the client for the accepting of other relevant intervention areas not expressed in his/her first demand.

Palavras-chave : Psychological counselling; Vocational guidance; Expectations; Needs assessment; Counsellor attitudes.

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