Abstract

TOPA CANTISANO, Gabriela; MORIANO LEON, Juan Antonio  and  MORALES DOMINGUEZ, J. Francisco. Social identity and perceived support in organizationstheir effects on citizenship behaviors. Interam. j. psychol. [online]. 2008, vol.42, n.2, pp. 363-370. ISSN 0034-9690.

The main purpose of this study was to prove a proposed pattern of relationships between social identity and OCB in work settings, considering that social identity was focused on group identification and professional identification while OCB was focused on work group and professional group. Moreover, it was hypothesized that those relationships would be partially mediated by perceived social support. The proposed pattern of relationships was assessed using a sample of primary teachers (N = 134) which develops their professional activities in schools of Madrid. A structural equation modelling approach was used and partial support for hypothesis has been found. Data showed that perceived social support fully mediates the influence of social identity on OCB and a medium percentage of variance (61%) of the criterion variable has been explained. Results have been discussed in order to their implications for human resource management in organizations and for improving intergroup relations in educational settings.

Keywords : Social identity; Organizational identification; Perceived social support; Organizational citizenship behaviors.

        · abstract in Spanish     · text in Spanish     · Spanish ( pdf )