Resumen

DIEHL, Liciane  y  CARLOTTO, Mary Sandra. Burnout Syndrome: indicators for the construction of a diagnostic. Psicol. clin. [online]. 2015, vol.27, n.2, pp. 161-179. ISSN 0103-5665.

The Burnout Syndrome (BS) has been considered a social problem of great importance. This qualitative design study used the case study as a research method and aimed to understand and identify, from the report of a teacher, the elements that characterize the Burnout Syndrome. Was used as a technique for data analysis, content analysis, whose data from the interviews were grouped into four categories for analysis: Enthusiasm toward the job, Psychological exhaustion, Indolence and Guilt, which reflect the dimensions of the BS model proposed by Gil-Monte (2005). It was possible to identify elements that form the four dimensions of the theoretical model and the presence of indicators of Profile 1. The dimensions Enthusiasm toward the job, Psychological exhaustion, Indolence of Profile 1, added to the dimension of Guilt, indicate the presence of indicators that characterize the Profile 2, more severe clinical Burnout. Effective measures taken by the respondent prevented the occurrence of Burnout and quitting the profession. Pointed out the need for clarification on the signs and symptoms of BS to the worker, as well as to health professionals for the correct diagnosis. It is recommended to plan effective Burnout intervention procedures, in particular to inform about risk factors, specialized treatment options available and financial compensation.

Palabras clave : Burnout Syndrome; teachers; diagnosis; occupational health.

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