Abstract

ARMELIN, Cláudia Batagin; WALLAU, Rodrigo Ambros; SARTI, Cynthia Andersen  and  PEREIRA, Sonia Regina. The communication between pediatrics professionals and the hospitalized child. Rev. bras. crescimento desenvolv. hum. [online]. 2005, vol.15, n.2, pp. 45-54. ISSN 0104-1282.

The research deals with difficulties in the communication between health professionals and pediatrics patients, under hospitalization conditions. Considering that an effective communication involves mutual recognition, the research focused both patients and professionals, in order to understand the communication between each other and the ways they interact. Given the problem stated, the methodology is qualitative and the method, the case study. The field research was developed in a public university hospital in the city of São Paulo. A comunicação entre os profissionais de pediatria e a criança hospitalizadaTwo children were chosen for study according to the following criteria: in school age and staying in the hospital over one week. A systematic tracking of these two children was made, through observation and the family members and professionals involved in the children's care and treatment were interviewed, covering most of the children interpersonal relations in the hospital. We observed that the communication was established preferably between professionals and the children's family members, but not necessarily with the children's participation, living then on a secondary level in the relationship.

Keywords : Communication; Hospitalized child; Professional-pacient relationship; Child care; Pediatrics.

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