Resumen

COUTINHO, Ana Luisa Almeida Prado de Andrade  y  LEIFERT, Maria Gabriela Mantaut. Generative model as guide for creation of the mediation team at the Noos Institute. Nova perspect. sist. [online]. 2019, vol.28, n.63, pp. 42-54. ISSN 0104-7841.  http://dx.doi.org/10.21452/2594-43632019v28n63a02.

Guided by the premises of the generative perspective, this work reports the creation of the Nucleus of Transformative Mediation at the Instituto Noos. The Generative Perspective is one of the approaches derived from systemic theory and new postmodern paradigms. Weaving a dance between theory and action, we present the generative moments in the creation and implementation of the Nucleus of Mediation, highlighting the focus on the resource, on the skills and values of the people. We aim to demonstrate, as the premises of generative practice favor the formation of the work team and the supervision (supervision). We believe that by providing a relational environment where we take care of our employees horizontally, observing ethical aspects, interactions, involving everyone in a welcoming and collaborative participation environment, we assist in the best service of our clients. From this position we create conditions to foster a work group that is self-regulated in the model of a community of practice and learning community, in order to stimulate the production of knowledge to promote better practices in the service in Mediation.

Palabras clave : New paradigms; Generative perspective; Mediation nucleus; Community of practice and learning community.

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