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PHILADELPHO, Patrícia Bento Gonçalves  e  MACEDO, Kátia Barbosa. Performance evaluation systems as power instrument in the human resources management. Aletheia [online]. 2007, n.26, pp. 27-40. ISSN 1413-0394.

The research focused on the system of evaluation of performance (PE) as a method for human resources (HR) management in a family business. It is a case study that used semi-structured interviews as instrument for collecting data. The interviews were carried out individually with fourteen people; four of the group being managers and directors and ten operational administrative workers. The technique for data analyses was the speech graphic analysis by Lane (1985). The data indicated that the participants (directors) perceived the human resources policies permeated by the dominant ideology, as a way of guaranteeing the competitiveness of the organization in the market. The PE were perceived by workers as a possibility for professional development and promotion. The results suggest that the PE was only used as an instrument of HR management while their results confirmed the directors’ practices and decisions concerning HR policies. The PE could be a management instrument, used limited by policies and interests outside the technique.

Palavras-chave : Family business; Evaluation of performance; Administration of people.

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