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Temas em Psicologia

versão impressa ISSN 1413-389X


OLIVEIRA, Áurea de Fátima; GOMIDE JUNIOR, Sinésio; POLI, Bânia Vieira dos Santos  e  OLIVEIRA-SILVA, Lígia Carolina. Analysis of organizational factors that determine turnover intention. Temas psicol. [online]. 2018, vol.26, n.2, pp. 1031-1042. ISSN 1413-389X.

The present study sought to examine the mediating role of organizational trust in the relationship between perceived organizational support, perception of personnel management policies and practices, and turnover intentions. The sample consisted of 250 employees, predominantly women (60.8%), with a mean age of 28 years and an average length of employment of 2.8 years. Most of them was employed in private companies (89.25%) and presented incomplete higher education (60.4%). The data was analyzed through descriptive statistics and path analysis (Structural Equations Modeling) so as to appraise the mediation relationships and indirect effects between the variables, analyzing which of them represent direct or indirect predictors of turnover intentions. The results indicated that the proposed model was only partially corroborated, given that the mediation relationships were partial and the indirect effects were not significative. We recommend further studies involving both other samples and the inclusion of other variables in the research models.

Palavras-chave : Turnover intention; perceived organizational support; personnel management policies; organizational trust.

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