Resumo

FONTES, Arlete Portella; NERI, Anita Liberalesso  e  YASSUDA, Mônica Sanches. Stress coping at work:: relations between age, experience, self-efficacy and agency. Psicol. cienc. prof. [online]. 2010, vol.30, n.3 ISSN 1414-9893.

Objective: this is a descriptive work that investigated the relations between coping at work and perceived stress, age, job position, job experience, mediated by self-efficacy and agency beliefs, among 71 leaders of a company. Method: the work included a sociodemographic questionnaire, scales of perceived stress intensity, coping at work, self-efficacy and agency beliefs. Results: the degree of perceived stress was 7 (0-10). Control strategies were frequently used (M = 3,73 and SD = ,49), avoidance, sometimes (M = 2,07 and SD = ,50) and management of symptoms, rarely (M = 1,86 and SD = ,44). Self-efficacy was moderate (3,23, SD= 3,37). Positive correlations were observed among job experience and self-efficacy (,27), self-efficacy and control (,53), personal agency beliefs and control and self-efficacy (,67 and ,57, respectively). The multivariate logistic regression analysis showed that leaders with the highest scores in control strategies had higher scores in self-efficacy and agency. Conclusion: the results highlighted the value of job experience, self-efficacy and agency beliefs for aging and coping at work, mainly in life threatening risk tasks, showing that the organizations should value mature employees.

Palavras-chave : Stress; Work; Coping behavior; Self-efficacy.

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