Resumo

AZEVEDO, Beatriz Marcondes de  e  CRUZ, Roberto Moraes. The work psychologist's diagnosis and intervention process. Cad. psicol. soc. trab. [online]. 2006, vol.9, n.2, pp. 89-98. ISSN 1516-3717.

The work psychologist field involves studies about the causes and the consequences that production systems generate for worker' s health. However, these studies often have focused only on restrictive or negative work factors, producing nefarious consequences on the organizational environment. Thus, the psychologist diagnosis and intervention have been based on corrective' s approaches rather than preventive ones, focusing only the understanding and the control of the consequences of workers' conduct, expressed through managers who concern about productivity' s, work accidents' , occupational illness' problems, etc. The understanding of the situations which structure these consequences, do not have been received the appropriate attention. In other that the psychologist action were not reducionist and have effective results, the logical of his thinking must not focus on the human conducts' consequences, but mainly on the identification of critical variables related to task' s requirements, to the potential and additional work risks, to the great quantity of work and to the human performance. Systematize knowledge about the issues involved in the diagnosis process and give a critical reflection about the work psychologist activities, which are the main aims of this paper.

Palavras-chave : Work analysis; Diagnosis and intervention process; Work psychologist field.

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