Resumo

MACHADO, Isabel Cristina Kasper; RISS, Loren Aita; MONTEIRO, Janine Kieling  e  MARIN, Angela Helena. Harassment in the kitchen: prevalence in gastronomy workers in commercial restaurants. Rev. SPAGESP [online]. 2021, vol.22, n.1, pp. 160-174. ISSN 1677-2970.

Great interest in abusive behavior suffered by workers in commercial restaurant kitchens was observed. In this work context, verbal and physical aggression seems to be common. This study aimed to identify the prevalence of moral harassment and describe the characteristics of the situations in which it occurs among gastronomy workers. Participants were 160 individuals undergraduate in gastronomy and 95 were female (59.4%), that have an average age of 30.81 years (SD = 8.34). The participants answered the Biosociodemographic and Labor Questionnaire and the Negative Acts Questionnaire, whose data were analyzed descriptively. The results indicated high prevalence rates of moral harassment (63.1%) and psychological violence (33.8%), which warn the importance of disclosing information about bullying and its harms, aiming at a healthier way to manage and work in the kitchen.

Palavras-chave : Harassment; Workplace violence; Restaurants; Work.

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