Abstract

SOUZA, Luciana Karine de. Client profile analysis of an university career guidance service. Rev. bras. orientac. prof [online]. 2007, vol.8, n.2, pp. 71-86. ISSN 1984-7270.

New requirements for entering and remaining in the job market led to a noticeable increase in the search for career guidance services (CG), generating changes in clients profile. This study investigated the profile of the Psychological Evaluation, Selection and Career Guidance Center (CAP-SOP) clients at the Federal University of Rio Grande do Sul. We reviewed 1058 application forms, filled out between 2001 and 2004, focusing in items such as sex, age, educational level, employment status, and type and nature of assistance offered. A second study was conducted including 100 participants who were attending university or had attained a degree. Results indicated an increase on the age range, with more individual assistance directed to adults, especially women with university degrees. Maping clients allows the identification of changes in their profile and points to the need for revising procedures at CAP-SOP as well as evokes new research questions about clients profile.

Keywords : Clients; Assistance; Career guidance.

        · abstract in Portuguese | Spanish     · text in Portuguese     · Portuguese ( pdf )