Resumen

SA, Patrícia Moura e  y  HAMID, Femida. Work-family balance in organizations of excellence. Rev. bras. orientac. prof [online]. 2016, vol.17, n.1, pp. 77-89. ISSN 1679-3390.

The current study identifies the work/family balance (WFB) practices adopted by organizations committed to excellence and analyses the role of Total Quality Management as a potential driver, given the importance it gives to people involvement. The study is based on a questionnaire survey administered to a sample of organizations distinguished as "best for work" in Portugal. Findings show that, even among this group, some measures of WFB are still rare, in particular those that involve greater financial resources. Although the organizations recognize the importance of WFB, they undervalue the impact of some organizational dysfunctions caused by high levels of work/ family conflict. The implementation of quality frameworks, in particular ISO standards, seems to be moderately associated with higher levels of WFB.

Palabras clave : Working conditions; Family; Total quality management; Quality of life at work.

        · resumen en Español | Portugués     · texto en Portugués     · Portugués ( pdf )