Abstract

GALLARDO, Rodrigo Yañez; CARMONA, Mallén Arenas  and  NOVALES, Miguel Ripoll. The impact of interpersonal relationships on the general job satisfaction. Liberabit [online]. 2010, vol.16, n.2, pp. 193-202. ISSN 1729-4827.

The impact of interpersonal relationships at work on general job satisfaction was evaluated. First, a scale was constructed to evaluate satisfaction with interpersonal relationships at work and this scale was applied to 209 hospital workers. An exploratory factorial analysis obtained a satisfactory result of two factors and satisfactory internal consistency between the items. Subsequently, the scale was applied to 321 workers at 7 health centers. An ordinal logistical regression showed that interpersonal relationships at work have a significant impact on the general job satisfaction, especially in relationships with superiors. Finally, this study discusses ways of increasing job satisfaction at work.

Keywords : Job Satisfaction; Interpersonal Relations; Hospital Workers; Logistic Regression.