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Estudos e Pesquisas em Psicologia

versão On-line ISSN 1808-4281


GOMES, Ana Cristina Passos; BASTOS, Antônio Virgílio Bittencourt; MENDONCA FILHO, Euclides José de  e  MENEZES, Igor Gomes. Citizenship and organizational citizenship: Conceptual and theoretical questions concerning the research field. Estud. pesqui. psicol. [online]. 2014, vol.14, n.3, pp. 711-731. ISSN 1808-4281.

Citizenship and organizational citizenship investigations are characterized by the great complexity in its conceptualization. Despite the polysemy of the definition of the construct, many authors agree on the definition of organizational citizenship as behaviors that are not part of the formal definition of the job position, may or may not be rewarded, and are beneficial to the organization, thus, the most common idea in studies of organizational citizenship behavior is linked to the collaboration of individuals to other individuals and to the company, but this concept does not cover the whole complexity of the construct. Thus, this study aimed the rapprochement between the concept of organizational citizen with modern perspectives on the topic, highlighting the trend of the construct's modification given social, political and economic changes that contributes to the development of theoretical and empirical studies, promoting the continued rethinking of a clearer definition of organizational citizenship.

Palavras-chave : citizenship; organizational citizenship; conceptual delimitation.

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