Resumen

SCHLINDWEIN, Vanderléia de Lurdes Dal Castel; SILVA, Alex Lustosa; BUENO, Dimitri Henriques Daldegan  y  MORAIS, Paulo Rogério. Considerations on Work-Related Complaints of Patients in a School-Clinic. Estud. pesqui. psicol. [online]. 2017, vol.17, n.3, pp. 860-876. ISSN 1808-4281.

The present study aimed to characterize the work-related complaints of patients who received treatment at the Applied Psychology Service/SPA of a federal university in the Amazon region between 2011 and 2014 in order to identify those patients presenting complaints of suffering at work. The study is quantitative, cross-sectional with documentary analysis, and analyzed, from the medical records, the variables gender, age, income, profession and initial complaint. Among the 672 users over 18 years of age, 503 (74.5%) were female and 172 (25.5%) were male. Of these, 94 (13.9%) presented complaints involving work and 581 (86.1%) reported other complaints. In the group with complaints related to work, women presented a higher prevalence in the consultations; however men showed more physical-psychological symptoms. In view of the above, the proposal of a Work Clinic at the School-Clinic Service is necessary and should include care/listening showing the relation of the subject to his/her work, since not always the psychic suffering related to work produces clear symptoms and can be reduced only to the dimension of the subjective aspects of each patient.

Palabras clave : psychological care; school-clinic; complaints about the job.

        · resumen en Español | Portugués     · texto en Portugués     · Portugués ( pdf )