Resumo

SCHLINDWEIN, Vanderléia de Lurdes Dal Castel; SILVA, Alex Lustosa; BUENO, Dimitri Henriques Daldegan  e  MORAIS, Paulo Rogério. Considerations on Work-Related Complaints of Patients in a School-Clinic. Estud. pesqui. psicol. [online]. 2017, vol.17, n.3, pp. 860-876. ISSN 1808-4281.

The present study aimed to characterize the work-related complaints of patients who received treatment at the Applied Psychology Service/SPA of a federal university in the Amazon region between 2011 and 2014 in order to identify those patients presenting complaints of suffering at work. The study is quantitative, cross-sectional with documentary analysis, and analyzed, from the medical records, the variables gender, age, income, profession and initial complaint. Among the 672 users over 18 years of age, 503 (74.5%) were female and 172 (25.5%) were male. Of these, 94 (13.9%) presented complaints involving work and 581 (86.1%) reported other complaints. In the group with complaints related to work, women presented a higher prevalence in the consultations; however men showed more physical-psychological symptoms. In view of the above, the proposal of a Work Clinic at the School-Clinic Service is necessary and should include care/listening showing the relation of the subject to his/her work, since not always the psychic suffering related to work produces clear symptoms and can be reduced only to the dimension of the subjective aspects of each patient.

Palavras-chave : psychological care; school-clinic; complaints about the job.

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