SciELO - Scientific Electronic Library Online

vol.19 número3El estudio de las migraciones a partir de la Psicología Social: Una perspectiva críticaEscucha calificada en asistencia social: De la posición de diagnóstico a las formas éticas (po) de escuchar índice de autoresíndice de materiabúsqueda de artículos
Home Pagelista alfabética de revistas  

Estudos e Pesquisas em Psicologia

versión On-line ISSN 1808-4281


STICCA, Marina Greghi; MANDARINI, Marina Bernardo  y  SILVA, Flavia Helen Moreira da. Working conditions and health of workers in a university restaurant. Estud. pesqui. psicol. [online]. 2019, vol.19, n.3, pp. 583-603. ISSN 1808-4281.

The article addresses an investigation carried out in a university restaurant, aiming to identify relationships between working conditions and workers' health, based on the Activity Ergonomics theoretical and methodological framework. The qualitative research showed the presence of ergonomic and psychosocial risk factors related to the demands of the activity, the high workload, the difficulties in the socio-professional relations and the tasks distribution. The presence of physical illnesses was pointed out by the interviewees as one of the main repercussions of the activity. Contractual and management conditions were also identified as factors that affected the activity of the interviewees. These findings corroborate the data already presented in the literature and show the importance of an organizational diagnosis focused on workers' health that considers work in all its components: physical, contractual conditions, processes and characteristics of the activity and socio-political conditions.

Palabras clave : working conditions; health; ergonomics.

        · resumen en Español | Portugués     · texto en Portugués     · Portugués ( pdf )


Creative Commons License