Resumen

STICCA, Marina Greghi; MANDARINI, Marina Bernardo  y  SILVA, Flavia Helen Moreira da. Working conditions and health of workers in a university restaurant. Estud. pesqui. psicol. [online]. 2019, vol.19, n.3, pp. 583-603. ISSN 1808-4281.

The article addresses an investigation carried out in a university restaurant, aiming to identify relationships between working conditions and workers' health, based on the Activity Ergonomics theoretical and methodological framework. The qualitative research showed the presence of ergonomic and psychosocial risk factors related to the demands of the activity, the high workload, the difficulties in the socio-professional relations and the tasks distribution. The presence of physical illnesses was pointed out by the interviewees as one of the main repercussions of the activity. Contractual and management conditions were also identified as factors that affected the activity of the interviewees. These findings corroborate the data already presented in the literature and show the importance of an organizational diagnosis focused on workers' health that considers work in all its components: physical, contractual conditions, processes and characteristics of the activity and socio-political conditions.

Palabras clave : working conditions; health; ergonomics.

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