Abstract

SANCHES, Natália  and  SILVA, Rafael Bianchi. Qualified listening in the social assistance: From a diagnostic position to the (po)ethical listening forms. Estud. pesqui. psicol. [online]. 2019, vol.19, n.3, pp. 604-622. ISSN 1808-4281.

This article discusses the term "qualified listening" in the context of the Sistema Único de Assistência Social (SUAS). In order to broaden the instrumentalization and intervention of Psychology in social protection, a documental and bibliographic research about the concept of listening was made, as it was articulated to the academic productions in the area of Social Work and in the parameterizing materials of public politics. It was possible to identify the presence of a diagnostic listening in the parameters of social work, which we believe that is strongly articulated with the concept of "examination" by Foucault (1999). On the other hand, in dialogue with Mèlich (2001) and Larrosa (2014), we considered other ways to perform the process of listening to the populations served in the referred public policy, subverting the logic of surveillance-punishment.

Keywords : Psychology; Social Assistance; Listening.

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