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Gerais : Revista Interinstitucional de Psicologia

versão On-line ISSN 1983-8220

Resumo

ANDRADE, Taís  e  ESTIVALETE, Vania de Fátima Barros. Organizational values and social support at work: the perceptions of employees of public and private sector banking. Gerais, Rev. Interinst. Psicol. [online]. 2013, vol.6, n.2, pp. 205-224. ISSN 1983-8220.

This work was developed with the aim of understanding the influence of organizational values on the perception of social support at work, from the perspective of employees of public and private banking. Through a survey, we investigated 332 employees from the banking sector, who were asked to answer a questionnaire developed from the models IPVO and EPSST. The main findings state that the priority organizational values of the banking institutions were Dominion and Prestige, while the values such as Wellbeing, Empowerment and Accomplishment occupied lower levels in the hierarchy. As regards social support at work, the highest incidence was attributed to Informational Social Support, and the lowest priority was assigned to Emotional Social Support. Furthermore, the multiple regression analysis revealed that the model with greater explanatory power was represented by the General Support variable, whose variance was explained in 45,6% by the factors Autonomy and Achievement, Prestige, and Domain

Palavras-chave : Organizational values; Social support at work.

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