Abstract

MARQUES, Inês Rodrigues; DIMAS, Isabel Dórdio  and  LOURENCO, Paulo Renato. Grupal effectiveness, emotions and conflicts: the influence of leader and peer coaching. Gerais, Rev. Interinst. Psicol. [online]. 2014, vol.7, n.1, pp. 67-81. ISSN 1983-8220.

With the purpose of studying the phenomenon of coaching teams, by leaders and peers, and their repercussions in terms of emotions, conflicts and effectiveness, 75 teams of 22 Portuguese organizations were analyzed. The results revealed the existence of a positive relationship between the two types of coaching analyzed. A positive influence of these two forms of coaching was also found on positive emotions and on the team member1s satisfaction and of a negative influence on negative emotions and conflict. Overall, the results obtained in this investigation point out the importance of coaching in the functioning and effectiveness of workgroups, suggesting that it is a relevant tool for team work

Keywords : Groups/Teams; Coaching; Effectiveness; Emotions; Conflicts.

        · abstract in Portuguese     · text in Portuguese     · Portuguese ( pdf )