Resumo

BORGES-ANDRADE, Jairo E; PEREIRA, Maria Helena G.; PUENTE-PALACIOS, Katia E  e  MORANDINI, Daniela Cecília. Organizational and individual impacts of training: an analysis based on an institutional evaluation model and on the multilevel theory. Rev. Psicol., Organ. Trab. [online]. 2002, vol.2, n.1, pp. 117-146. ISSN 1984-6657.

This study's challenge was to create a methodology to evaluate the impacts of trainings on individual and organizational behaviors, in order to improve the processes of planning, monitoring and evaluation (PM&E). It also aimed at comparing them with a more complex strategy, which included those trainings and also included other institutional development activities. Using a institutional evaluation model that included variables of environment, capacity, motivation and performance, the latter being an indirect function of the three former, questionnaires were developed and mailed to training participants, their supervisors and their colleagues. The individual impacts were systematically larger than the organizational ones. ln both cases, impacts occurred in the decreasing order of motivation, capacity, performance and environment. The combination of training with institutional development activities revealed to be much more effective than isolated training. Frameworks from traditional training evaluation models, from an institutional evaluation modei and from the multilevel theory are used for interpreting the findings.

Palavras-chave : evaluation of training; impact of training; institutional development and evaluation; multilevel theory in organizations.

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