Resumo

CHAMBEL, Maria José. Human resource management practices and double affective commitment of temporary workers. Rev. Psicol., Organ. Trab. [online]. 2012, vol.12, n.3, pp. 267-282. ISSN 1984-6657.

The aim of this study is to analyze the role of the norm of reciprocity to explain affective commitment of temporary workers. We considered that when a client company showed investment in satisfying the needs of these workers, they reciprocated with a positive attitude toward the organization. On the other hand, we theorized that this relationship was explained by the commitment of these workers to the agency that contracted them. With a sample of 264 temporary workers at 3 Portuguese manufacturing firms, we verified that the system of human resource practices related positively with affective commitment toward the client organization. We also observed that this affective commitment toward the client related positively with the affective commitment toward the agency. More interestingly, demonstrating that an important duty of the agency was to choose a good client, we showed that the relationship between human resource practices and affective commitment toward the agency came about through affective commitment toward the client.

Palavras-chave : Temporary Workers; Affective Commitment; Human Resource Practices; Double Employment Relationship.

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