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Revista Psicologia Organizações e Trabalho

versão On-line ISSN 1984-6657


LOIOLA, Elisabeth  e  LEOPOLDINO, Cláudio. Organizational learning and performance: what can we learning learn from this relationship?. Rev. Psicol., Organ. Trab. [online]. 2013, vol.13, n.2, pp. 187-201. ISSN 1984-6657.

This study aims to answer two research questions: How have the concepts of OL and OP been defined in the literature that relates them? And, do the definitions of OP compared to those of OL suggest any pattern of relationship? To enable an answer to these questions, 13 studies that used multivariate data analysis to define the relationships between OL and OP were selected and analyzed. Regarding OL, it was noticed that multiple definitions were used: target for learning, culture, learning structures and processes. OP can be financial or non-financial, relates to the present or the past, is static or dynamic, is measured in relation to competitors, customers, and employees, focuses on operational processes or overall organizational performance. The relationship between OL and OP takes place in two forms: the first is direct, in which OL indicators have a direct relationship with OP metrics. In the second, OL is associated with practices and behaviors that lead to better OP.

Palavras-chave : Organizational Learning; Organizational Performance; Organizational Performance Metrics.

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