Resumen

PAEZ, Darío  y  COSTA, Silvia da. Affective regulation (of emotions and mood) in the workplace. Rev. Psicol., Organ. Trab. [online]. 2014, vol.14, n.2, pp. 190-203. ISSN 1984-6657.

This article describes meta-analyses and narratives review with regards to regulation of mood and emotions, in general and in the organizational domain. Effect sizes of the association between affect strategies and affect balance or emotional well-being were estimated using five meta-analyses. The synthesis of these meta-analyses suggests that the functional strategies in auto- and hetero-regulation that help to enhance mood, increase positive affects, and decrease negative affects include problem-directed action, seeking emotional social support, distraction and acceptance, reappraisal, active physiological regulation, and regulated emotional expression. Dysfunctional strategies include withdrawal, social isolation, wishful thinking, negative reevaluation, rumination, emotional suppression, venting and confrontation. Rumination is functional in some studies, being associated with reevaluation. Confrontation is sometimes adaptive, being associated with regulated expression and assertiveness.

Palabras clave : self-regulation; affect; emotions; hetero-regulation.

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