Abstract

MASAGAO, Verônica da Costa  and  FERREIRA, Maria Cristina. The impact of organizational justice on employee well-being: a study with retail workers. Rev. Psicol., Organ. Trab. [online]. 2015, vol.15, n.1, pp. 08-18. ISSN 1984-6657.  http://dx.doi.org/10.17652/rpot/2015.1.327.

The intent of this study was to investigate the predictive value of organizational justice perceptions (distributive, procedural, informational, and interpersonal) on worker well-being, expressed by job satisfaction and by positive affects toward work. The sample was composed of 454 retail area professionals from Niterói, São Gonçalo, and Rio de Janeiro. They responded to a scale of job satisfaction, a scale of positive affects toward work, and a scale of organizational justice perceptions. The results showed that: (1) the perceptions of procedural, interpersonal, and distributive justice were positive predictors of job satisfaction; (2) the perceptions of distributive, procedural, informational and interpersonal justice were positive predictors of positive affects toward work; (3) amongst the four organizational justice perceptions, procedural justice perceptions were the best predictor of job satisfaction; (4) the higher the age, the greater the job satisfaction. Such results are discussed from the perspective of the theoretical models and empirical studies supporting the research.

Keywords : organizational justice perceptions; job satisfaction; positive affects toward work; retailing.

        · abstract in Portuguese | Spanish     · text in Portuguese     · Portuguese ( pdf )