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Revista Psicologia Organizações e Trabalho

versão On-line ISSN 1984-6657


AZEVEDO, Ariane Priscila Fonseca  e  FIGUEREDO, Vanessa Catherina Neumann. Pleasure and mental suffering experience at a Center of Psychosocial Care. Rev. Psicol., Organ. Trab. [online]. 2015, vol.15, n.1, pp. 30-42. ISSN 1984-6657.

The article reports on the investigation of pleasure and mental suffering experiences of the team of health professionals treating persons with mental disorders, in a Center for Psychosocial Care (CAPS), located in Mato Grosso do Sul, in 2012. Using the Psychodynamic approach of work, the prescribed and real working conditions and organization, the creative mobilization and the existence of suffering and pathology were analyzed. Eleven workers participated in five group interviews, which addressed technical requirements, socio-labor relationships, risks, tasks, standards, management, division of labor, responsibilities, application of practical intelligence and cooperation, existence and recognition of creative suffering. The presence of pathogenic suffering and physical and psychosocial damage were assessed by the Scale of Pleasure-Suffering at Work (ESPST) and the Symptoms Related to Work Scale (ESRT), which are part of the Register of Work and Risk of Illness (ITRA). It was found that the major experiences of pleasure are related to how the team interacts between them, to the recognition by patients and families, and the autonomy to plan their activities. The lack of recognition by the management, the safety uncertainty of the patients care and the excessive workload generated various aspects of the suffering. The results of EPST for Professional Achievement (3.6) and Freedom of Expression (4.2) indicate that mediation strategies of suffering were balanced in the team, by the recognition dynamics. The ESRT pointed to a moderate risk of physical symptoms and illnesses related to labor overload.

Palavras-chave : suffering; mental health; psychodynamic.

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