Resumo

LOUREIRO, Thiago; MENDES, Glauco Henrique de Sousa  e  SILVA, Eduardo Pinto e. Management models and the suffering of management assistant workers. Rev. Psicol., Organ. Trab. [online]. 2017, vol.17, n.2, pp. 97-105. ISSN 1984-6657.  http://dx.doi.org/10.17652/rpot/2017.2.12328.

This study analyzes the relationship between pleasure and suffering of management assistants, and the different management models, in a Federal Institution of Higher Education. The methodology is based on the Psychodynamic of Work combined with a case study. Eight workers were interviewed. The analyses were carried out using thematic content analysis. In this institution, different characteristics were observed in the practices of managers who tend to be closer to one or another of the models. The findings included management turnover , political influence, and patrimonialist practices. These aspects have proved influential on the subjectivity of workers. Hoping to minimize their suffering, the workers used transfers, which in this study proved to be successful in part, assisting them in redefining their work. This instrument, however, does not act in changing management practices related to suffering, because they are situated in a culture and organizational structure that outweighs the possibility of individuals remedying them through a transfer.

Palavras-chave : management; psychodynamic; suffering.

        · resumo em Português | Espanhol     · texto em Português     · Português ( pdf )