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Revista Psicologia Organizações e Trabalho

On-line version ISSN 1984-6657

Abstract

ARAUJO, Maria Cecília dos Santos Queiroz de; ABBAD, Gardênia da Silva  and  FREITAS, Thais Rodrigues de. Qualitative training evaluation. Rev. Psicol., Organ. Trab. [online]. 2017, vol.17, n.3, pp. 171-179. ISSN 1984-6657.  http://dx.doi.org/10.17652/rpot/2017.3.13089.

This research aimed to qualitatively evaluate the effects of three training activities, identifying enabling and disabling factors for learning in the context in question, according to instructor and participant perceptions. Two instruments for data collection were used: a semi-structured interview script and a semi-structured script for focus groups, applied respectively to training instructors and graduates. Data were analyzed using content analysis (Bardin, 2011). The interview transcripts analysis resulted in eight content categories and, from the focus groups, five content categories. Training graduates indicated instructional design, environment, and instructor characteristics as learning enablers. Disabling factors for learning were related to individual and environmental characteristics, and organizational support. These results suggest that additional qualitative surveys be conducted to deepen the understanding about the relationships between variables in training evaluation.

Keywords : training evaluation; qualitative study; content analysis.

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