Abstract

CARDOSO, Ana Rita  and  JORDAO, Filomena. The occupational stress in International Business Travellers of a multinational of the automotive sector. Rev. Psicol., Organ. Trab. [online]. 2017, vol.17, n.4, pp. 235-242. ISSN 1984-6657.  http://dx.doi.org/10.17652/rpot/2017.4.13877.

International business travelers constitute an emerging type of international mobility, and there is a gap in terms of studies that address well-being. Based on the Holistic Model of Stress, we intend to explore the occupational stress associated with business travel through a qualitative case study using document analysis and semi-structured interviews. We verified a predominance of distress sources in the trip stage and the adoption of coping strategies focused on the problem. Personal and professional factors are assumed to be the main moderators of the stress experienced. We conclude that travel brings mostly negative personal consequences that are accentuated during the traveler's career, and confirm that the trips are a source of stress with impact on the personal and professional life of the traveler. The paper includes a discussion on the theoretical and practical implications of the findings for both the company and the travelers.

Keywords : International Business Travelers; Occupational Stress; Holistic Model of Stress.

        · abstract in Portuguese | Spanish     · text in English     · English ( pdf )