Resumen

MARCON, Silvana Regina Ampessan; KANAN, Lilia Aparecida; LUCAS, João Ignacio Pires  y  MADALOZZO, Magda Macedo. Work Design: job characteristics from the perspective of managers and non-managers. Rev. Psicol., Organ. Trab. [online]. 2019, vol.19, n.4, pp. 809-817. ISSN 1984-6657.  http://dx.doi.org/10.17652/rpot/2019.4.17500.

In contemporary times, studies on work design increase in relevance by expanding knowledge about individual and organizational health factors. The study aimed to understand work design from the perspective of managers and non-managers, specifically about 'Job Characteristics'. This study is characterized as quantitative, survey type. It was conducted in seven Brazilian public and private organizations. Participants were 1,262 workers; of these, 18% were managers. Questions concerning the category 'Job Characteristics' of the Work Design Questionnaire were used for data collection. Its findings were that the 'Job Characteristics' are not considered entirely from the same perspective of understanding of managers and non-managers. There are differences between the two in the dimensions 'Autonomy in Work Planning', 'Decision and Achievement Autonomy', 'Variety of Tasks', and 'Meaning of the Job'. However, managers and non-managers view 'Job Identification' and 'Work Feedback' in a similar way.

Palabras clave : Job Design; Job Characteristics; Managers.

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