Abstract

PINHEIRO-CAROZZO, Nádia Prazeres et al. Social skills and professional satisfaction of physicians who attend in an outpatient setting. Rev. Psicol. Saúde [online]. 2020, vol.12, n.4, pp. 27-40. ISSN 2177-093X.  http://dx.doi.org/10.20435/pssa.vi.808.

This study aimed to characterize the repertory of Social Skills (SS) and professional satisfaction (PS) of physicians who attend in an outpatient setting. A descriptive, correlational and cross-sectional design was adopted. Forty-six physicians, selected through non-probabilistic sampling, answered to an Individual Characterization Protocol and the SS Inventory 2 - preliminary version. The main results indicated: (a) good repertory, above average, for the total SS score; (b) good repertoire, below average, for Conversation and Social Resourcefulness and Affective-Sexual Assertiveness; a good repertoire, above average, for Self-Defense Assertiveness and Social Self-Exposition Assertiveness; and a very elaborate repertoire for Expression of Positive Feelings; and (c) positive correlation between SS and PS. A good repertoire of SS facilitates the establishment of a good therapeutic link, works as a protector factor against stress and other mental health problems and makes possible the professional satisfaction.

Keywords : social skills; physician-patient relationship; job satisfaction.

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