ARTÍCULOS

 

La comprensión del funcionamiento bancario en adolescentes chilenos: Un estudio de Psicología Económica^*

 

The understanding of the banking operation in Chilean adolescents: A study of Economic Psychology

 

 

Marianela Denegri Coria^**; Gustavo Martínez Toro^***; Soledad Etchebarne López^****

^* Trabajo financiado con el Proyecto Nº 1060303 del Fondo Nacional de Investigación en Ciencia y Tecnología (FONDECYT). Temuco, Chile.
^** Doctora en Psicología. Profesora Titular del Departamento de Psicología de la Universidad de La Frontera. Temuco, Chile. E-Mail: mdenegri@ufro.cl
^*** Licenciado en Marketing. Consultor de Marketing y Comportamiento del consumidor en EDUCADE, Consultora Ltda. Investigador colaborador en la Universidad de La Frontera. Temuco, Chile.
^**** Economista. Doctora en Administración y Marketing. Departamento de Administración y Economía de la Universidad de La Frontera. Temuco, Chile.

 

 

---

RESUMEN

La comprensión del mundo del dinero y de los mecanismos de crédito y ahorro constituyen prerrequisitos indispensables para el desarrollo de conductas económicas racionales y para evitar niveles excesivos de endeudamiento. En este marco es indispensable que los jóvenes adolescentes adquieran una alfabetización económica y una alfabetización financiera que los preparen para su inserción en el mundo del trabajo y la toma de decisiones económicas. El propósito de este trabajo, desarrollado en el ámbito de la Psicología Económica y a partir de un marco cognitivo / evolutivo, es describir el proceso de desarrollo de la comprensión del funcionamiento bancario en adolescentes chilenos. Los participantes fueron 159 adolescentes escolarizados de 14 a 18 años, balanceados por sexo, pertenecientes a los niveles socioeconómicos alto, medio y bajo y residentes tanto de ciudades multifinancieras, como de ciudades con funcionamiento financiero limitado. Como instrumento de recolección de datos se utilizó una entrevista clínica piagetiana que interrogaba a los jóvenes acerca de las funciones del banco, la forma de acceder a créditos, el ahorro y la relación entre tasas de interés, crédito y ahorro. Los resultados indicaron mayores niveles de comprensión en los sujetos pertenecientes a niveles socioeconómicos medio y alto, residentes en ciudades multifinancieras, y una pobre comprensión en los jóvenes de nivel socioeconómico bajo, residentes en ciudades con sistema financiero limitado. Se discuten estos resultados considerando la creciente complejidad que el mercado impone a las personas como producto de la globalización y la necesidad de líneas educativas en el ámbito financiero y de educación para el consumo en la enseñanza formal de los niños y jóvenes.

Palabras clave: Alfabetización económica - Alfabetización financiera - Comprensión del funcionamiento bancario - adolescentes.

---

ABSTRACT

The understanding of the world of money and the mechanisms of credit and saving constitute prerequirements indispensable for the development of rational economic behaviours and to avoid excessive levels of indebtedness, this problem moreover being considered urgent in expanding economies. In this frame it is crucial that the adolescents acquire an economic and financial literacy that prepares them for their insertion in the world of work and economic decision making. Economic literacy refers to the acquisition, done by children, adolescents and adults, of knowledge, beliefs, values, attitudes and behaviours related to the use of money, the consumption of goods and services, and the performance in the daily economic world. Economic literacy requires a personal financial literacy defined as the ability to read, to analyze, to understand, to handle and to communicate personal financial situations that affect personal finances and the capacity to make financial decisions considering the variables existing in the economic context. The intention of this research, developed from an Economic Psychology approach, was to describe the development process of the understanding of banking operation in Chilean adolescents. Participants were 159 teenagers enrolled in school with an age range from 14 to 18 years old, balanced by sex and belonging to socioeconomic high, average and low levels, which were divided in two subsamples according to if they were residents of multifinancial cities or financially limited functioning cities. As the data collection instrument, a piagetian clinical interview was used to interrogate the young people about the functions of a bank, the form to accede to credits, savings and the relation between interest rates, credit and saving. The results indicate greater levels of understanding in subjects belonging to average and high socioeconomic levels and residents of multifinancial cities, and a poor understanding in the young people of low socioeconomic level who reside in cities with a limited financial system. Both the qualitative and quantitative analysis of information, indicate that there is a general agreement between the present results and those obtained in previous studies with adolescents in other cultural contexts.
One can observe that although an important percentage of subjects have a suitable general understanding of the rules of banking operation, there still is an important number of adolescents who do not obtain this understanding or obtain it only partially. Even in advanced understanding subjects, there is a persistence of difficulties in the ability to relate the action and impact of diverse economic variables (for example, interest rates, internal economic situation of the country, inflation and global economic context variables), which denotes, on the one hand, an insufficient baggage of specific economic knowledge and on the other, the difficulty to think about systems. It is important to consider the influence of the social, cultural and economic context in the comprehension of the function of the bank as a financial intermediary and in the development of consumer behavior. The lack of economic literacy found in the sample indicates the urgent task of preparing our young people for the comprehension of and efficient performance in the economic world, providing them with the information and strategies necessary for decision making as consumers and plaintiffs of financial resources, as a way of contributing to a fairer society and an equitable development.
For this purpose, the incorporation of general economic literacy and specifically a suitable financial literacy in the formal education is very relevant.

Keywords: Economic literacy - Financial literacy - Under­stand­­ing of banking operation - Adolescent.

---

 

 

Texto completo

 

Referencias bibliográficas

1 Alonso, P. & Mochón, F. (1994). Economía básica [Basic economy]. Santiago, Chile: Mc Graw Hill.        [ Links ]

2 Bonn, M. & Webley, P. (2000). South African children’s understanding of money and banking. The British Journal of Developmental Psychology, 18(2), 269-285.

3 Denegri, M. (1995). El desarrollo de las ideas acerca del origen y circulación del dinero: Un estudio evolutivo con niños y adolescentes [The development of the ideas about the origin and circulation of the money: An evolutionary study with children and adolescents]. Madrid: Ediciones Universidad Autónoma de Madrid.        [ Links ]

4 Denegri, M., Delval, J., Ripoll, M., Palavecinos, M. & Keller, A. (1998). Desarrollo del pensamiento económico en la infancia y adolescencia [Development of the economic thought in the infancy and adolescence]. Boletín de Investigación Educacional, 13, 291-308.        [ Links ]

5 Denegri, M., Fernández, F., Iturra, R., Palavecinos, M. & Ripoll, M. (1999). Consumir para vivir y no vivir para consumir [To consume to live and not to live to consume]. Chile: Ediciones Universidad de La Frontera.         [ Links ]

6 Friedman, P. (2004). Banking the unbanked. Helping low-income families build financial assets. The finance project. Washington, DC. Recuperado el 30 de noviembre de 2005 de http://www.financeproject.org/        [ Links ]

7 Furnham, A. (1996). The economic socialization of children. En P. Lunt & A. Furnham (Eds.), Economic socialization: The economics beliefs and behavior of young people. Cheltenham, UK: Edward Elgar.        [ Links ]

8 Gunter, F. & Furnham, A. (1998). Children as consumer. A psychological analysis of the young people’s market. London: Routledge.

9 Hill, C. (2001). Negocios internacionales: Competencia en un mercado global [International business: Competence on a global market]. México: Mc Graw Hill.        [ Links ]

10 Jahoda, G. (1981). The development of thinking about economic institutions: The bank. Cahiers de Psychologie Cognitive, 1(1), 55-73.        [ Links ]

11 Jahoda, G. & Woerdenbagch, A. (1982). The development of ideas about an economic institution: A cross-national replication. British Journal of Social Psychology, 11(4), 483-494.        [ Links ]

12 Leiser, D., Sevon, G. & Levi, D. (1990). Children’s economic socialization: Summarizing the cross-cultural comparison of ten countries. Special Issue: Economic socialization. Journal of Economic Psychology, 11(4), 591-631.

13 Livingstone, S. & Lunt, P.K. (1992). Predicting personal debt and debt repayment: Psychological, social and economic determinants. Journal of Economic Psychology, 13, 111-134.        [ Links ]

14 Luna, R. (1998). Dinero, trabajo y consumo [Money, work, and consumption]. Valencia: Promolibro.        [ Links ]

15 Ng, S.H. (1982). Children’s ideas about the bank and shop profit: Developmental stages and influences of cognitive contrast and conflict. Journal of Economic Psychology, 4, 209-221.

16 Ng, S.H. (1985). Children’s ideas about the bank: A New Zealand replication. European Journal of Social Psychology, 15, 121-123.

17 Norvilitis, J., Merwin, M., Osberg, T., Roehling, P., Young, P. & Kamas, M. (2006). Personality factors, money attitudes, financial knowledge, and credit-card debt in college students. Journal of Applied Social Psychology, 36(6), 1395-1413.        [ Links ]

18 Programa de las Naciones Unidas para el Desarrollo. (2000). Desarrollo humano [Human development]. Santiago de Chile: Autor.

19 Secretaría General de la Organización de los Estados Americanos (2000). Documentos Oficiales del Proceso de Cumbres 1998-2000 [Official documents of summit Process 1998-2000], (Vol. 2). Washington, DC: Oficina de Seguimiento de Cumbres.

20 Sullivan, A.C. (1982). Consumer bankruptcy study II: Personal bankruptcy: Causes, cost and benefits. Monograph, 24. Purdue University, Credit Research Center.        [ Links ]

21 Sullivan, T.A., Warren, E. & Westbrook, J.L. (1989). As we forgive our debtors. NY: Oxford University Press.        [ Links ]

22 Takahashi, K. & Hatano, G. (1994) Understanding of the banking business in Japan: Is economic prosperity accompanied by economic literacy? British Journal of Developmental Psychology, 12, 585-590.        [ Links ]

23 Vitt, L. (2000). Personal finance and the rush to competence: Financial literacy in the U.S.A. National Field Study Commissioned and Supported by the Fannie Mae Foundation. Institute for Socio-Financial Studies. Middleburg: VA.         [ Links ]

24 Wong, M.H. (1989). Children’s acquisition of economic knowledge. Understanding banking in Hong Kong and the USA. En J. Valsiner (Ed.), Child development in cultural context (pp. 225-246). Norwood, NJ: Ablex.

25 Yamane, E. (1997). The meaning of “economics education” in Japanese elementary and secondary education: An historical perspective. Proceedings of the Second Conference of the International Association for Children’s Social and Economics Education (p. 101). Malmö, Sweden: Edge Hill University College / IACSEE.

 

 

Departamento de Psicología - Universidad de La Frontera - Casilla 54-D - Temuco - Chile.

Fecha de recepción: 19 de septiembre de 2006
Fecha de aceptación: 14 de mayo de 2007