Abstract

ANDRADE, Érika Guimarães Soares de Azevedo  and  VALENTINI, Felipe. Learning support and job performance: model of moderate mediation. Estud. psicol. (Natal) [online]. 2020, vol.25, n.1, pp.44-56. ISSN 1413-294X.  https://doi.org/10.22491/1678-4669.20200005.

This research aims to test a model to explain the job performance by intelligence, learning support, job crafting, and subjective task complexity. Participants were 250 employees from different public and private companies (71% were male; age average was 23.7 years old, SD = 4.8). The relationship between intelligence and job performance was not statistically significant.  The relationship between learning support and job performance was mediated by job crafting, and this mediation was moderated (negatively) by the task complexity. Therefore, the learning support by the company give to the employee the possibility of work redesign, which supports the job performance enhancement. Furthermore, the task complexity reduces the liability on the learning support to redesign the work.

Keywords : job performance; intelligence; learning; organization.

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