Resumo

AMORIM, Noelle Lopes  e  VECCHIA, Marcelo Dalla. Mental Health of the Unified Social Assistance System’s Worker: Critical Literature Review. Estud. psicol. (Natal) [online]. 2024, vol.29, e242906.  Epub 10-Nov-2025. ISSN 1413-294X.  https://doi.org/10.69909/1678-4669.20240006.

The Unified Social Welfare System (SUAS) demands the worker both professional skills in a technical sense and psychosocial and emotional conditions that properly address their work, given the daily reports of violence, inequalities and social injustice that affects users. A critical review of the literature on the manifestations of mental distress at work was carried out by professionals who work at SUAS. Four axes of analysis were delimited, after performing a thematic analysis of 17 included publications: (1) illness-related characteristics of work, (2) precariousness of work, (3) suffering of workers, and (4) coping strategies for the benefit of mental health. It was observed that social welfare workers faces several challenges in their daily work, ranging from the specific content of this work to adverse structural limitations. The current context of underfunding and precariousness produces intense obstacles to the provision of social welfare services.

Palavras-chave : social welfare; mental health; occupational health; literature review.

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