Temas em Psicologia
Print version ISSN 1413-389X
Abstract
HORA, Gabriela Pereira Rangel; RIBAS JUNIOR, Rodolfo and SOUZA, Marcos Aguiar de. State of the art of job satisfaction measures: a systematic review. Temas psicol. [online]. 2018, vol.26, n.2, pp.971-986. ISSN 1413-389X. https://doi.org/10.9788/TP2018.2-16Pt.
Job satisfaction is a psychological variable that has been studied in contemporary organizational science due to its relation with a series of variables such as performance, turnover, organizational commitment and resilience. One problem found in the scientific literature is the lack of uniformity regarding the use of measures of job satisfaction. In order to identify the state of the art of instruments that evaluate work satisfaction worldwide, in Latin America and in Brazil, a systematic review on the Web of Knowledge, Scopus and SciELO bases has been conducted. The search generated a list of 357 articles that, after applying exclusion criteria, were reduced to 154. Altogether 62 different scales were found in 42 different countries around the world. Regarding the overall results, two scales were identified as the most used in the international studies, as well as in relation to the studies carried out in Latin America. In Brazil, only one scale could be considered.
Keywords : Satisfaction; job; psychology; instruments; measure.