Abstract

MADER, Bruno J. et al. From institutional diagnosis to interdisciplinary support: Hospital psychology during the Covid-19. Psicol. teor. prat. [online]. 2022, vol.24, n.2, ePTPCP14074.  Epub Mar 10, 2025. ISSN 1516-3687.  https://doi.org/10.5935/1980-6906/eptpcp14074.en.

The crisis generated by the coronavirus disease 2019 (Covid-19) pandemic changed health care routines and the dynamics of hospitals and impacted health professionals. This experience report presents an interdisciplinary institutional support intervention, led by the psychology service of a pediatric hospital. Based on the hospital management’s demand for the care of the employees’ mental health, an institutional diagnosis was made and an interdisciplinary action of guidance, support and reception to employees was structured, which collected and organized into 11 categories concerns and obstacles to the functioning of the hospital during the pandemic. Hence, it was possible to realign care flows and offer psychological support to professionals, highlighting the interdisciplinary quality of mental health care. We verified emotional rebalancing, strengthening of professional identity, and better occupational performance. The transformation process that was fostered helped to overcome difficulties and promote an environment of resilience and better coping with the situation, indicating the need to maintain the attention that the crisis demanded.

Keywords : psychology; interdisciplinary practices; hospital services; pandemics; coronavirus.

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