Abstract

FELIX-RIBEIRO, Matheus Fernando  and  SPADARI, Gabriela Fabbro. A comparative study between cognitive psychotherapists and client’s perception about items in the waiting room. Rev. bras.ter. cogn. [online]. 2024, vol.20, e20240465.  Epub Dec 06, 2024. ISSN 1808-5687.  https://doi.org/10.5935/1808-5687.20240465.

Waiting rooms considered spacious, emptier, more organized, and less noisy were considered more comfortable and more capable of generating effective care. However, to date, no research investigated clients and psychotherapists perception on general items on the waiting room. The objective of our study was to compare clients and therapists perception on items in the waiting room in Brazil. The sample consisted of 79 clients and 105 behaviour cognitive psychotherapists from Brazil associated with the Brazilian Federation of Cognitive Therapies (FBTC). The material consisted of a set of 12 items commonly found in these spaces. In terms of procedures, both groups assessed the presence and quantified the importance of these items on a Likert scale as well as described their impressions about them. As results a significative difference was found on the items food, magazines, music, flavoring and window. Even though it was found a significative difference between clients and therapists perception on some items, this result should be careful considered. The magnitude of the difference between the two groups is low, so generalizations should consider cultural and clients age effects.

Keywords : Waiting Rooms; Cognitive Behavioral Therapy; Perception..

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