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Revista Psicologia Organizações e Trabalho
versión On-line ISSN 1984-6657
Resumen
GARCIA, Douglas y VIECILI, Juliane. The consequences of robbery for victimized workplace employees. Rev. Psicol., Organ. Trab. [online]. 2018, vol.18, n.2, pp.396-402. ISSN 1984-6657. https://doi.org/10.17652/rpot/2018.2.14180.
Vulnerability to robbery can transform workers' relationship with their work. The aim of this research was to characterize the organizational and behavioral consequences of workplace robberies in the perception of victimized workers. Semi-structured interviews were carried out with seven workers. The data were analyzed through content analysis, in two axes of analysis: organizational consequences and behavioral consequences. The installation of monitoring cameras, the management of money in the cash register, and caution when closing and leaving the workplace were the main organizational consequences. Intensified attention, occupational disinterest, emotional changes, and religious behavior were the main behavioral consequences identified. It is concluded that the robbery experience can re-signify the meaning of the work, and there is a need for new research that makes it possible to explain and create conditions for this kind of suffering to be accommodated and managed in the organizations and locations for worker health care.
Palabras clave : Crime; coping behavior; occupational health.