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Revista Psicologia Organizações e Trabalho
On-line version ISSN 1984-6657
Abstract
MENDONCA, Nórthon Roberto Ferreira de; SANTANA, Alanny Nunes de and BUENO, José Maurício Haas. The Relationship between Job Burnout and Emotional Intelligence: A Meta-Analysis". Rev. Psicol., Organ. Trab. [online]. 2023, vol.23, n.2, pp.2471-2478. Epub Nov 29, 2024. ISSN 1984-6657. https://doi.org/10.5935/rpot/2023.2.23748.
In the results of scientific research, the evidence of the relationship between emotional intelligence (EI) and burnout is contradictory. Therefore, a meta-analysis was carried out to analyze the relationship between EI and burnout. 59 articles were selected from the SCOPUS and ScienceDirect databases to compose the final sample of the review, which included 16.084 participants with a mean age of 34.5 years (SD = 8.62), 41% of whom were male. The findings suggest that EI is significantly and moderately associated with burnout levels. Therefore, higher levels of EI are related to lower levels of burnout and lower EI is associated with higher frequency of burnout symptoms. It is suggested that future research should investigate which facets of EI exert more influence on burnout. In addition, it is recommended to analyze which factors are antecedents and maintainers of burnout in individuals of different ages and professions.
Keywords : burnout; emotional intelligence; meta-analysis.